Welcome to iCircuit Apple Engineering Lab ("iCircuit," "we," "us," or "our"). By accessing our website, booking our services, or using our repair lab, you agree to be bound by these Terms of Service. Please read them carefully.

1. Services

iCircuit provides professional Apple device repair services including but not limited to screen replacement, battery replacement, logic board repair, water damage repair, and other hardware and software services for Apple products such as iPhone, MacBook, iPad, Apple Watch, and iMac.

1.1 Service Estimates

All repair estimates are provided free of charge and are valid for 7 days from the date of diagnosis. Final pricing may vary based on additional issues discovered during repair.

1.2 Parts and Components

We use genuine Apple parts and OEM-quality components for all repairs. In cases where genuine parts are unavailable, we will inform you and provide alternatives before proceeding.

2. Bookings and Appointments

2.1 Scheduling

Repair appointments can be scheduled through our website, phone, WhatsApp, or in-person at our lab. While we strive to accommodate all requests, appointments are subject to availability.

2.2 Cancellations

You may cancel or reschedule your appointment without any penalty. Please notify us at least 2 hours in advance to help us serve other customers better.

2.3 Walk-ins

Walk-in customers are welcome but may experience longer wait times depending on our current workload. We recommend booking an appointment for faster service.

3. Pricing and Payment

3.1 Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. Prices are subject to change without prior notice.

3.2 Payment

Payment is due upon completion of the repair and before the device is returned to you. We accept cash, UPI, credit/debit cards, and online bank transfers.

3.3 Deposits

For certain high-value repairs or special orders, we may require a partial deposit before proceeding. This deposit is non-refundable if you cancel after work has begun.

4. Warranty Policy

4.1 Warranty Coverage

We provide warranty on all repairs as follows:

Screen replacements: 6 months
Battery replacements: 1 year
Logic board / micro-soldering repairs: 3 months
Charging port, camera, and other component repairs: 3 months

4.2 Warranty Terms

Our warranty covers manufacturing defects, parts failure, and workmanship issues. It does not cover:

Physical damage (new cracks, drops, or impacts) after repair
Water damage after repair
Unauthorized modifications or tampering
Normal wear and tear
Data loss or corruption

4.3 Warranty Claims

To make a warranty claim, please bring the device to our lab along with the original warranty card. Claims must be made within the warranty period. We will diagnose the issue and repair or replace the faulty part at no cost.

5. Data Protection and Privacy

5.1 Data Backup

IMPORTANT: We strongly recommend backing up your device before any repair. While we take every precaution, we are not responsible for any data loss that may occur during the repair process.

5.2 Data Privacy

We respect your privacy and will not access, copy, or share your personal data. During repairs, we may need to test device functionality, which may involve accessing certain features, but we will not view or copy your personal information.

5.3 Device Passcodes

For certain repairs (e.g., screen replacement, logic board repair), we may require your device passcode to test functionality after repair. You may choose to provide the passcode or demonstrate the functionality yourself after the repair. If you provide your passcode, it will be kept confidential and used only for testing purposes.

6. Pickup and Delivery

6.1 Free Pickup

We offer free pickup and delivery within 5km of Marathahalli, covering areas including Whitefield, Bellandur, Sarjapur, Brookefield, Kundalahalli, and Varthur. A nominal fee may apply for locations beyond this radius.

6.2 Liability During Transport

While we take utmost care during pickup and delivery, we recommend documenting your device's condition before pickup. We are responsible for any damage that occurs during transport by our staff.

7. Customer Responsibilities

As a customer, you agree to:

Provide accurate information about your device and the issue
Remove any screen locks, passwords, or security features before repair (or provide them temporarily if required for testing)
Back up your data before repair
Remove any SIM cards, memory cards, or accessories before handing over the device
Collect your device within 30 days of repair completion; after 30 days, a storage fee may apply

8. Limitation of Liability

To the maximum extent permitted by law, iCircuit shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or business interruption, arising out of or in connection with our services.

Our total liability for any claim related to our services shall not exceed the amount paid by you for the specific repair service in question.

9. Modifications to Terms

We reserve the right to modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the revised terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

11. Contact Information

If you have any questions about these Terms, please contact us:

Email: info@icircuit.in
Phone: +91 97420 90321
Address: Shop F8, Anjanadri Krest Complex, Munnekollala, Marathahalli, Bangalore — 560037

Terms of Service