Frequently Asked Questions

Most common repairs like screen replacements and battery services take 2-4 hours. Complex repairs like logic board issues or micro-soldering typically take 24-48 hours. We provide an exact timeline after diagnosis and keep you updated throughout the process.

Yes, we use 100% genuine Apple parts and OEM-quality components. We believe in quality repairs and never compromise on parts. All our parts come with warranty, and we're completely transparent about what we use in your device.

Absolutely! Your data privacy is our priority. We never access or compromise your personal data. For logic board repairs, we take extra precautions to preserve your data. We also recommend backing up before any repair as a precaution.

We offer comprehensive warranty on all repairs:

• Screen replacements: 6 months
• Battery replacements: 1 year
• Logic board / micro-soldering: 3 months
• Other repairs: 3-6 months depending on the fix

If you face any issues during the warranty period, we'll fix it free of cost.

Our warranty covers manufacturing defects, parts failure, and workmanship issues. It does not cover physical damage (like new drops or cracks), water damage after repair, or unauthorized modifications. We provide a warranty card with detailed terms at the time of delivery.

Yes, we offer completely free pickup and delivery within 15km of Marathahalli. This covers Whitefield, Bellandur, Sarjapur, Brookefield, Kundalahalli, Varthur, and surrounding areas. Just book online, and we'll collect your device.

Yes, you're welcome to wait at our lab while we repair your device. We have a comfortable waiting area with WiFi and refreshments. Most screen repairs take 2-4 hours, so you can wait or come back later.

Yes, we specialize in water damage repair for all iPhone models from iPhone 6 up to the latest iPhone 17. Our Level-4 micro-soldering lab can clean corrosion, replace damaged components, and restore your iPhone. The success rate depends on how quickly you bring it to us and the extent of damage. We recommend immediate professional help for best results.

Yes! We preserve all original features including Face ID, True Tone, and原彩显示. Our technicians are trained to transfer the original IC from your old screen to ensure all functions work perfectly after repair. This applies to all Face ID-enabled models up to iPhone 17.

Absolutely! Our technicians are trained on the latest Apple technology. We have all the necessary tools and parts to repair iPhone 17, iPhone 17 Pro, and iPhone 17 Pro Max including screen replacements, battery service, and micro-soldering repairs. Our equipment is updated regularly to support the newest models.

Absolutely! We are one of the few labs in Bangalore offering Level-4 micro-soldering for MacBook logic boards. We fix power issues, no display, liquid damage, and component-level failures that other shops can't repair. Most logic board repairs take 24-48 hours.

Yes, we replace swollen batteries immediately as they pose a safety risk. We use genuine Apple-spec batteries with 1-year warranty. The replacement takes 2-4 hours, and we also inspect for any other damage caused by the battery swelling.

Yes, we use high-quality displays that maintain True Tone functionality. Our technicians are trained to transfer the original IC to ensure Face ID and True Tone work perfectly after repair on all iPad Pro and iPad Air models.

We ensure your watch maintains its water resistance after repair with professional sealing and pressure testing. However, we always recommend avoiding swimming or high-pressure water activities after any repair as a precaution.

Yes, we offer free pickup and delivery for iMacs within 15km of Marathahalli. Our team will carefully pack and transport your iMac to our lab for repair and return it after completion. This service is completely free.