Terms & Conditions

Terms & Conditions Overview

Welcome to iCircuit.in. These Terms and Conditions ("Terms") govern your use of our Apple device repair services, including our website, repair services, customer support, and related communications.

These Terms apply to all customers, visitors, and users of our services. By accessing our website, booking a repair, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Key Points

• Acceptance: Using our services means you accept these terms
• Changes: We may update these terms with notice
• Compliance: You must comply with all applicable laws
• Professional Service: We provide expert Apple device repair services
• Customer Rights: You have specific rights and protections

Effective Date & Updates

These Terms are effective as of January 1, 2025. We reserve the right to modify these Terms at any time. Material changes will be communicated through email notification or prominent website notice at least 30 days before taking effect.

Service Agreement

Services Provided

iCircuit.in provides professional repair services for Apple devices including:

• iPhone Repairs: Screen replacement, battery replacement, charging port repair, camera repair, water damage recovery
• MacBook Repairs: Logic board repair, keyboard replacement, display repair, battery replacement, SSD upgrades
• iPad Repairs: Screen replacement, digitizer repair, charging port replacement, button repairs
• Apple Watch Services: Screen replacement, battery replacement, water damage recovery, band connector repair
• iMac Services: Display repair, logic board repair, hard drive replacement, memory upgrades
• AirPods Services: Battery replacement, charging case repair, audio quality fixes

Service Process

Warranty Terms

Warranty Coverage Periods

What's Covered

• Manufacturing defects in replacement parts
• Workmanship errors in repair services
• Premature failure of repaired components
• Labor costs for warranty-covered repairs
• Free re-repair if original issue recurs

Warranty Exclusions

• Physical damage from drops, impacts, or accidents
• Liquid damage occurring after repair
• Damage from unauthorized repairs or modifications
• Normal wear and tear
• Software-related issues not caused by hardware repair
• Cosmetic damage that doesn't affect functionality

Payment Terms

Accepted Payment Methods

Payment Schedule

• Diagnosis: Free comprehensive device diagnosis with no obligation
• Repair Authorization: Full payment required before repair work begins
• Express Service: 20% additional charge for same-day repair service
• Parts Ordering: 50% advance payment for special order parts
• Pickup/Delivery: No additional charges within 10km of our service center

Pricing & Quotes

• All prices are quoted in Indian Rupees (INR) including applicable taxes
• Repair quotes are valid for 7 days from the date of issue
• Parts prices may vary based on availability and market conditions
• Additional charges may apply for complex diagnostic requirements
• No hidden fees - all costs are clearly itemized in your quote

Tax & GST

All services are subject to applicable Goods and Services Tax (GST) as per Indian tax regulations. GST-compliant invoices are provided for all transactions. Our GST registration number is available upon request.

Device Data & Privacy

Data Backup Recommendations

• Before Service: We strongly recommend backing up your device using iCloud, iTunes, or Finder
• Data Security: Remove or disable sensitive apps, payment methods, and personal information
• Find My: Disable Find My iPhone/iPad to allow proper testing and service
• Passcode: You may need to provide your passcode for diagnostic testing
• Two-Factor Authentication: Temporarily disable 2FA if it may interfere with testing

Our Data Handling Policy

• Minimum Access: We only access data necessary for diagnostic and repair purposes
• No Data Mining: We never browse, copy, or extract your personal data
• Secure Environment: All repair work performed in secure, monitored facilities
• Temporary Backups: Any diagnostic backups are automatically deleted after repair completion
• Staff Training: All technicians are trained on privacy protocols and sign confidentiality agreements

Data Loss & Recovery

Device Security Features

• Activation Lock: Devices with Activation Lock enabled require original owner verification
• Touch ID/Face ID: Biometric features may need recalibration after screen repairs
• Secure Enclave: Hardware security features are preserved during authorized repairs
• Software Integrity: We maintain original software configuration whenever possible

Limitation of Liability

Service Limitations

While we strive to provide the highest quality repair services, certain limitations apply to our liability and service guarantees.

Maximum Liability

Excluded Damages

We are not liable for the following types of damages:

• Consequential Damages: Lost profits, business interruption, or opportunity costs
• Data Loss: Loss of data, photos, contacts, or other digital content
• Software Issues: iOS/macOS corruption not directly caused by hardware repair
• Third-Party Apps: Compatibility issues with third-party applications
• Time-Sensitive Losses: Missed calls, appointments, or deadlines due to device downtime
• Cosmetic Preferences: Minor color variations or cosmetic differences in replacement parts

Force Majeure

We are not liable for delays or failure to perform due to circumstances beyond our reasonable control, including:

• Natural disasters, pandemics, or government restrictions
• Supply chain disruptions affecting parts availability
• Utility failures or internet service interruptions
• Labor disputes or transportation delays

Pre-Existing Conditions

Insurance & Protection

We maintain comprehensive business insurance to protect against operational risks. However, customers are encouraged to maintain their own device insurance or extended warranty coverage for maximum protection.

Dispute Resolution

Any disputes arising from our services will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be subject to the jurisdiction of Bangalore courts under Indian law.

User Responsibilities

Device Ownership & Authorization

• Legal Ownership: You warrant that you are the legal owner or authorized user of the device
• Authorization: You have the right to authorize repairs and modifications to the device
• Stolen Devices: We do not service devices reported as lost or stolen
• Corporate Devices: Company devices require written authorization from the organization
• ID Verification: Valid government-issued photo ID required for all services

Pre-Service Preparation

• Data Backup: Create complete backups of all important data before service
• Security Settings: Disable Find My iPhone/iPad and remove passcodes when requested
• Personal Information: Remove or secure sensitive personal and financial information
• Accessories: Remove all cases, screen protectors, and non-essential accessories
• Honest Disclosure: Accurately describe the device issues and any previous repairs

During Service Period

• Communication: Respond promptly to our requests for authorization or additional information
• Accessibility: Remain accessible via provided contact information during repair period
• Decision Making: Make timely decisions regarding additional repairs or costs discovered
• Payment: Pay all authorized charges promptly upon service completion
• Collection: Collect your device within reasonable time after completion notification

Legal Compliance

• Import Regulations: Comply with Indian customs and import regulations for international devices
• Software Licensing: Maintain valid licenses for all software on your device
• Prohibited Content: Devices must not contain illegal or prohibited content
• Privacy Laws: Comply with applicable data protection and privacy regulations
• Warranty Terms: Understand that third-party repairs may void manufacturer warranties

Post-Service Responsibilities

• Testing: Thoroughly test all device functions before leaving our premises
• Warranty Claims: Report any warranty issues promptly within the specified period
• Proper Usage: Use the device according to manufacturer specifications and guidelines
• Care Instructions: Follow any specific care instructions provided for repaired components
• Feedback: Provide honest feedback about our services to help us improve

Intellectual Property

Trademarks & Brand Names

• Apple Trademarks: All Apple product names and logos are property of Apple Inc.
• Service Marks: We use Apple trademarks only to identify compatibility and service categories
• No Endorsement: Our services are not endorsed or approved by Apple Inc.
• Independent Business: We operate as an independent third-party repair service
• Brand Compliance: We comply with applicable trademark usage guidelines

Our Intellectual Property

• Website Content: All content on our website is owned by iCircuit.in or licensed for use
• Service Methods: Our repair techniques and processes are proprietary business methods
• Documentation: Repair guides, procedures, and training materials are our intellectual property
• Brand Identity: The iCircuit.in name, logo, and brand elements are our trademarks
• Software Tools: Any diagnostic or repair software we develop is proprietary

Customer Content

• Device Data: All data on your device remains your intellectual property
• Personal Content: We claim no rights to your photos, documents, or personal files
• Software Licenses: You retain all rights to licensed software on your device
• Privacy Protection: We do not access or claim rights to your personal content
• Content Security: We protect your intellectual property during the repair process

Third-Party Rights

• Parts Suppliers: Replacement parts may be subject to third-party intellectual property rights
• Software Components: Third-party software components retain their respective copyrights
• Licensing Compliance: We ensure compliance with applicable software and hardware licenses
• Patent Rights: We respect patent rights of component manufacturers and technology providers

Fair Use & Educational Purpose

We may use device information, repair procedures, and technical documentation for educational purposes, training, and service improvement under fair use principles. This does not include personal customer data or proprietary information.

Termination of Service

Service Termination Reasons

We reserve the right to terminate or refuse service under the following circumstances:

Customer-Initiated Cancellation

• Before Repair: Full refund of any advance payment if repair has not commenced
• During Diagnosis: No charges for cancellation during free diagnosis period
• After Parts Ordered: Cancellation may incur parts restocking fees
• Partial Completion: Payment required for completed work and non-returnable parts
• Device Collection: Devices must be collected within 48 hours of cancellation notice

Suspension of Service

Effect of Termination

• Immediate Effect: All services cease immediately upon termination
• Payment Obligations: Outstanding payments remain due regardless of termination
• Device Return: Devices will be returned in current condition
• Warranty Void: Termination may void existing warranty coverage
• Data Deletion: Any temporary backups or diagnostic data will be securely deleted

Unclaimed Devices

Reinstatement

Terminated customers may request service reinstatement by addressing the issues that led to termination. Reinstatement is at our sole discretion and may require additional terms or conditions.

Contact Us About Terms

If you have questions about these Terms and Conditions, need clarification on our policies, or want to discuss specific service requirements, please contact us using the information below.